FAQ

Frequently Asked Questions

Most frequent questions and answers



What products can we order custom ?

Our tours are carefully curated to provide a seamless experience. Once you’ve booked your tour, we will provide all necessary materials, such as itineraries, transportation details, and activity schedules. We ensure that everything is packed and prepared for you to enjoy a stress-free journey from start to finish.



how is the packaging process ?

At Fes Discovery Tours, we offer custom tour packages to suit your preferences. You can choose from a variety of activities, including city tours, cultural experiences, artisan workshops, and nature excursions. Contact us to discuss your needs, and we’ll tailor an unforgettable Moroccan experience just for you.



What services do we get ?

We offer a wide range of services, including:



how long is the making time ?

For custom tours, we generally require 3 to 5 business days to prepare a personalized itinerary. If you’re looking for a more urgent booking, please reach out, and we’ll do our best to accommodate your schedule.



How is the shipping process ?

We don’t handle physical product shipments, but if you’ve purchased any items during your tour, we offer shipping assistance for souvenirs and artisanal products. Shipping times vary based on destination, but we provide tracking details to ensure safe delivery.



what bonus do I get ?

When booking with Fes Discovery Tours, we offer occasional promotions such as discounts for group bookings or complimentary add-ons like a local guide or traditional Moroccan meals. Subscribe to our newsletter to receive the latest updates and offers directly to your inbox.